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Apr 26, 2019

In today’s episode, we chat with Sylvia Romm, M.D.  about her journey from being a pediatric hospitalist to an innovator in the technological side of medicine. Listen as as she shares how she started her own telemedicine business to help women with breastfeeding and how she now works as an innovator in the telemedicine industry.

In this episode, you will learn:

  • How she got involved in the technological side of medicine.
  • Why she decided to start her business helping breastfeeding moms.
  • How telemedicine has grown and changed over the past 5 years.
  • How Parity Laws have changed the landscape of telemedicine and helped it grow.
  • Why she feels that telemedicine can be a helpful tool to most physicians.
  • How telemedicine is affected by insurance providers and reimbursement laws.
  • How telemedicine can help with the prevention of physician burnout.
  • Why she feels that deviating from traditional medicine has improved her life.

Sylvia Romm M.D., MPH, is the Vice President of Clinical Transformation at American Well and works with health systems, employers, health plans, and other health care innovators to design and implement their digital health strategies.

Dr. Romm worked first as a pediatric hospitalist before founding, Milk on Tap, a company focused on telemedicine for new mothers, and then joining American Well full time. Through these experiences working both as a clinician and as an entrepreneur, Sylvia believes that the integration of digital health care delivery into the traditional health care ecosystem is a key component to the quadruple aim of enhancing patient experience, improving population health, reducing cost, and improving the work life of health care providers. She is an avid author and speaker in the areas of healthcare, technology, and health IT policy, with articles published in NEJM Catalyst, Forbes, KevinMD, and Huffington Post and named as one of FierceHealthCare’s “8 Influential Women Reshaping Health IT.”

Dr. Romm holds a medical degree from the University of Arizona College of Medicine and a Master of Public Health degree from the Harvard School of Public Health. She completed her Pediatrics residency at Massachusetts General Hospital.

Links we discussed in the show:

  • Check out Sylvia’s business to help mothers with breastfeeding:

Special thank you to this week’s show sponsor: Northwestern University’s Master of Science in Global Health Program. Find out more about it at

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